FAQs
Frequently Asked Questions (FAQs)
1. How can I place an order?
You can place an order directly through our website by browsing our products, adding items to your cart, and completing the checkout process.
2. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.
3. How long does it take to process and ship my order?
Handling typically takes 2-5 business days (Monday - Friday). Once shipped, orders are usually in transit for 4-6 business days (Monday - Friday).
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Estimated delivery time based on customer locationsAll destinations: 6-11 business days
4. Do you offer international shipping?
Currently, we only ship within the United States and its territories. We hope to offer international shipping in the future.
5. Can I track my order?
Yes! Once your order is shipped, you’ll receive an email with a tracking number. You can use this to track your package on the carrier’s website.
6. What is your return and exchange policy?
We want you to love your GritRx gear and supplements! Please refer to our Returns Policy page for detailed information on returns and exchanges.
7. What size should I order?
Our size guide is available on every product page to help you find your perfect fit.
8. How can I contact customer support?
You can reach our customer support team via email at hey@GritRx.com or by text: 727.280.6967. We aim to respond to all inquiries within 48 hours.
9. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to stay updated on exclusive deals, promotions, and new product launches.
10. Are your products sustainably made?
We are committed to responsible sourcing and sustainable practices. Every product is made to order to reduce waste, and our shirts are made with ethically grown cotton.
11. Can I cancel or modify my order after placing it?
Once an order is placed, we start processing it immediately. Please text us as soon as possible at 727.280.6967 if you need assistance.
12. Do you offer gift cards?
Currently, we don't offer gift card, but hope to in the near future.
13. How do I stay updated with GritRx news and product launches?
Follow us on social media and subscribe to our newsletter for the latest updates, special offers, and more!
14. Is my personal information secure?
Absolutely. We take your privacy seriously. Please refer to our Privacy Policy for details on how we protect your information.
If you have any more questions, feel free to reach out—we’re here to help!
Text: 727.280.6967
Email: hey@gritrx.com
Address: 7901 4th St N, Ste 300, St Petersburg, FL 33702, United States
Instagram: @ThisIsGritRx
Facebook: www.facebook.com/thisisgritrx