Return Policy
GritRx Return Policy
At GritRx, we strive for 100% customer satisfaction and take pride in providing quality products. We understand that sometimes returns or exchanges are necessary, so we’ve outlined our policy to ensure a seamless process for our valued customers.
Return Eligibility:
- Shirts: To be eligible for a return, shirts must be in their original condition—unworn, unwashed, and free from any alterations or damage.
- Supplements: Supplements may be returned even if they have been opened and tried. If you are not satisfied with the product, you can return it within the return window for a refund.
Return Window:
- All shirt returns must be initiated within 14 days of the purchase date.
- All supplement returns must be initiated within 30 days of the purchase date.
How to Initiate a Return:
- Contact our customer service team at hey@gritrx.com with your order number and reason for the return.
- We will provide you with detailed instructions on how to proceed with your return.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed ASAP and a credit will be applied within 3 days to your original method of payment.
Exclusions:
- Items not meeting the return conditions (e.g., worn or washed shirts) will not be eligible for a refund.
- Clearance items and any items marked as final sale are not eligible for return or exchange.
We appreciate your understanding and support of GritRx. If you have any further questions, feel free to reach out to us!
Text: 727.280.6967
Email: hey@gritrx.com
Address: 7901 4th St N, Ste 300, St Petersburg, FL 33702, United States
Thank you for shopping with us. We’re here to ensure your satisfaction and support your fitness journey with confidence